Facai88 Club's Privacy Policy — Our commitment to protecting your information

01 Introduction & Purpose

Welcome to Facai88 club. This Privacy Policy explains how Facai88 club collects, uses, and protects your personal information. By using the facai88club.org website or mobile app, you are considered to have agreed to this Privacy Policy.

Facai88 club believes you should have full control over your own data. That is why we have written this policy with complete transparency — no hidden agendas, no complicated legal language. Clear and straightforward, so you always know what happens to your information.

This Privacy Policy is drafted in accordance with the international GDPR (General Data Protection Regulation) and applicable local laws. Facai88 club may update this policy at any time — the date at the top of this page will be updated to reflect any changes.

02 What information is collected

Facai88 club collects two types of information from you — what you provide directly, and what is gathered automatically while you use the platform.

Facai88 club collects only the information that is necessary — nothing more. Documents submitted for KYC verification are stored with the highest level of security and used solely for identity verification purposes.

03 How Your Information Is Used

Facai88 club uses your information only for specific, defined purposes. Your data is never sold or used for unauthorised purposes.

• For account creation and management — to keep your profile active and ensure secure login.
• For transaction processing — to complete deposits and withdrawals and prevent fraud.
• For customer support — to quickly resolve your questions and issues.
• For a personalized experience — suggesting games and promotions tailored to your preferences.
• To ensure security — detecting and preventing suspicious activity.
• To fulfil legal obligations — including preparing reports required by regulatory authorities.
• For promotional communications — sending you offers and updates with your consent.

Facai88 club never uses your information to send spam. You can unsubscribe from promotional emails at any time.

04 Who We Share Your Information With

Facai88 club does not sell your data to any third party. In certain limited cases, information may be shared — always to improve your service experience or to meet legal requirements.

• Payment Providers: bKash, Nagad, Rocket, or USDT gateway — only the information necessary to complete transactions.
• KYC verification service: Third-party identity verification — used solely to confirm your identity.
• Game Software Providers: Limited data collected to record and verify game outcomes.
• Legal authorities: Upon a court order or a formal request from a regulatory authority.
• Auditing firm: To verify the fairness and integrity of the platform.

05 Security Measures

Facai88 club protects your data using industry-leading technology and processes. Our security is multi-layered — if one layer is breached, the others remain intact.

• 256-bit SSL/TLS encryption — the highest standard of encryption applied to all data transfers.
• Two-factor authentication (2FA) — an extra layer of security for your account.
• Firewall and DDoS protection — safeguards against external attacks.
• Regular security audits — conducted by independent third-party experts.
• Data backup system — stored on secure, encrypted servers.
• Staff training — all employees are trained in data protection.

In the event of a data breach, Facai88 club will notify affected users as quickly as possible and take all necessary action. Our Incident Response Team remains active 24/7.

06 Cookie policy

Facai88 club uses cookies on its website. Cookies are small text files stored in your browser that help improve website functionality.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of the website from working properly.

07 Your rights

At Facai88 club, you have full rights over your personal data. In accordance with GDPR and international data protection laws, you are entitled to the following rights.

• Right to Know: You can find out exactly what information Facai88 club holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You can stop your information from being used for certain purposes.
• Right to Data Portability: You can receive your data in a structured, portable format.
• Right to object: You may object to certain types of data processing.
• Right to Withdraw Consent: You can opt out of promotional communications at any time.

To exercise these rights, contact the Facai88 club support team. We will respond to your request within 30 days.

08 Data Retention Period

Facai88 club does not retain your information longer than necessary. A separate retention period is defined for each type of data.

Once the retention period expires, Facai88 Club securely deletes or anonymizes your data. This process is automated and reviewed on a regular basis.

09 Protection of minors

Facai88 club is strictly prohibited for anyone under 18 years of age. We do not knowingly collect information from minors. Age is verified at registration and confirmed again during the KYC process.

• Date of birth verification is mandatory during registration.
• Additional age verification documents may be requested in cases of suspicion.
• Any account identified as belonging to a minor is closed immediately.
• All data associated with such accounts is securely deleted.

10 Changes to the Privacy Policy

Facai88 club may update this Privacy Policy as needed — due to business changes, adoption of new technology, or legal requirements.

• A notice will be posted on the website for any significant changes.
• A notice of changes may be sent to your registered email address.
• The date of any changes will always be updated at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you do not agree to the updated Privacy Policy, you may request to close your account. Our support team will guide you through the entire process.

11 Get in Touch

If you have any questions or concerns about this Privacy Policy, please contact the Facai88 club data protection team. We are always here to help.

• Email: [email protected]
• Live Chat: via the chat icon at the bottom-right corner of the website
• Response time: typically within 24–48 hours